Privacy Policy

Jodfy provides digital solutions for businesses, including websites, custom digital systems, AI agents, chatbots, automation, search visibility, technical support, and user experience design.

Contact: email info@jodfy.com, phone 0555873878, WhatsApp 0555873878.

This email is the main channel for privacy requests, data correction, deletion, and questions about data processing.

Identity and contact data: name, email, phone number, company name, job title, business description, and account details.

Investor or customer data: investment or service interests, budget range, preferred contact method, request status, notes, and communication history.

Project data: requirements, files, links, content, customer logos, integration settings, support messages, approvals, and deliverables.

Payment and billing data: invoices, payment status, and transaction records. Jodfy does not store full card details; payment data is handled by licensed or specialist payment providers when online payment is enabled.

Technical data: IP address, device and browser type, visited pages, error logs, necessary cookies, security metrics, and performance analytics.

We collect data directly through forms, contact pages, registration, dashboards, project requests, conversations, email, WhatsApp, or any channel the user chooses.

Some data may be collected automatically, including cookies, security logs, performance data, and technical analytics required to operate and improve the service.

We use data to deliver requested services, prepare quotes and contracts, manage accounts and permissions, execute projects, provide support, send service updates, issue invoices, improve the experience, and protect the website from misuse.

Jodfy processes data when needed to perform a service or contract, based on consent, to comply with legal or billing obligations, or for a legitimate interest that does not override the data subject's rights.

Where processing relies on consent, consent may be withdrawn when possible without affecting prior lawful processing or existing contractual or statutory obligations.

AI agents, chatbots, and automation services may require processing customer documents, conversations, knowledge bases, or operational data. This data is used only to deliver, operate, and support the agreed service.

We do not sell customer data or use confidential data to train public models, publish it, or share it beyond the service scope unless clearly approved or covered by a written agreement.

Jodfy may use AI model providers or AI services for project-specific processing while minimizing transferred data and tying processing to the operational purpose.

We may share data as needed with hosting, databases, email, payment, analytics, support tools, WhatsApp or communication providers, AI providers, and project integration providers.

Specific data may be disclosed to competent authorities if required by law, to protect rights, prevent fraud, or respond to judicial or regulatory requirements.

Jodfy does not sell personal data or rent it to independent marketing parties.

Data may be stored in operational systems, databases, and tools inside or outside Saudi Arabia depending on the providers required to deliver the service.

We retain data for the contractual relationship or operational need, then keep what is required for legal, accounting, dispute-resolution, or rights-protection purposes.

When data is no longer needed, it is deleted, destroyed, or anonymized appropriately, considering backups and logs that may take a limited period before final deletion.

We apply reasonable technical and organizational measures, including access controls, data minimization, backups, monitoring, and encryption or secure channels where possible.

No electronic transmission or storage method is completely guaranteed. If unauthorized access is suspected, we take appropriate action to reduce impact and handle the incident in line with applicable requirements.

Depending on applicable Saudi requirements, data subjects may have rights to be informed, access data, obtain a copy, request correction, request completion or update, request destruction where no legal or contractual need remains, and withdraw consent where processing is based on consent.

To exercise these rights, email info@jodfy.com with the request and suitable verification details. We will review and respond within a reasonable period based on the request and applicable requirements.

We use necessary cookies to operate the site and remember preferences, and may use analytics cookies to improve performance and understand page usage.

You may disable some cookies in your browser settings, but some functions such as login or preferences may be affected.

We may update this policy when services, legal requirements, or processing practices change. The latest update date appears above. Continued website or service use after publication means acceptance unless law requires another step.